Technical Support Associate
Job Description
Job Description: Customer Support Executive (Voice Process)
Job Title: Customer Support Executive (Voice Process)
Employment Type: Full-time
Work Schedule: 5 Days Working
Job Summary
We are hiring Customer Support Executives with a minimum of 6 months of experience in customer support, technical support, or upselling. The role involves handling both inbound and outbound customer interactions while delivering excellent service and meeting business objectives.
Key Responsibilities
Inform customers about company products and services.
Handle both inbound and outbound customer calls.
Understand customer requirements and provide appropriate solutions.
Resolve customer queries in a professional and timely manner.
Deliver excellent customer service while maintaining quality standards.
Meet productivity and performance targets.
Accurately update customer information in the system.
Eligibility
Qualification: Graduate (Mandatory)
Experience: Minimum 6 months in:
Customer Support, or
Technical Support, or
Upselling Customer Support
Required Skills
Excellent communication skills.
Customer handling and problem-solving abilities.
Technical support or upselling experience preferred.
Basic computer proficiency.
Flexibility to work rotational shifts.
Work Schedule & Benefits
5 Days Working
Rotational Shifts
Rotational Weekly Offs
Two-way cab facility
Salary: Negotiable (based on experience)
Contact Details
HR Contacts
Shariq: 9250383253
Marry: 8512806883
Sana: 7065126218
sana@sanasearchinternational.com
cv4voicepeofile@gmail.com
