International Voice

Job Description

Customer Support Executive – US Voice & Semi-Voice Process
Industry

BPO / Call Center / Customer Service

Employment Type

Full-Time

Job Roles
Customer Support Executive
Voice Process Associate
Semi-Voice Process Associate
Non-Voice Support Executive
Call Center Executive
Job Overview

We are hiring candidates for US Voice and Semi-Voice Processes. Individuals with excellent communication skills and a customer-focused approach are encouraged to apply. Both freshers and experienced candidates can be considered based on communication and interview performance.

Eligibility Criteria
Graduation Not Mandatory
12th Pass / Diploma / Graduates Can Apply
Freshers and Experienced Candidates Welcome
Excellent English Communication Skills Required
Willingness to work in US Shift timings
Key Responsibilities
Handle customer interactions through voice and semi-voice channels.
Resolve customer queries and provide accurate information.
Maintain high levels of customer satisfaction.
Escalate unresolved issues to the relevant teams when required.
Follow company policies, quality standards, and process guidelines.
Maintain proper documentation of customer interactions.
Required Skills
Excellent Verbal Communication
Customer Service Orientation
Problem-Solving Ability
Active Listening Skills
Interpersonal Skills
Basic Computer Knowledge
Team Collaboration
Time Management
Work Schedule
US Shift
2 Rotational Weekly Offs
Salary Package
₹15,000 per month to ₹4 LPA Take-Home
Additional Performance-Based Incentives
Salary depends on process, communication skills, and experience
Benefits
Attractive Incentive Structure
Career Growth Opportunities
Professional Work Environment
Exposure to International Customer Support Processes
Application Details

Contact Person: Pavitra

Mobile: 9962138989

Interested candidates can call directly for interview scheduling and application details.