Engineer

Job Description

Service Coordinator / Spares Coordination Executive

Company: Milacron
Industry: Plastic Technology & Processing
Department: Aftermarket / Service Coordination

About the Company

Milacron is a global leader in manufacturing, distribution, and servicing of advanced plastic processing systems and equipment. The company specializes in injection molding, extrusion systems, hot runner technology, process control systems, and MRO solutions for the plastics industry.

Job Summary

Milacron is looking for a detail-oriented and organized Service Coordinator / Spares Coordination Executive to support aftermarket service operations. The role focuses on preparing quotations, coordinating spare parts management, supporting field engineers, maintaining MIS reports, and ensuring smooth coordination between customers and service teams.

The ideal candidate should possess strong coordination abilities, ERP system exposure, and excellent communication skills.

Key Responsibilities
Service & Spares Coordination
Coordinate service and spare parts operations.
Support field engineers in preparing:
Spare quotations
Related service documents
Handle new customer addition processes.
Quotation & Order Processing
Prepare quotations using:
JD Edwards (E1)
MS Excel
Prepare:
SPO (Spare Purchase Orders)
FOC (Free of Cost) SPO entries in JD Edwards (E1)
Customer Coordination
Coordinate with customers regarding field return parts.
Follow up on:
Spare orders
Payment collections
Delivery status
MIS & Data Management
Maintain and update MIS reports and data entries.
Prepare spare order tracking reports engineer-wise.
Support:
AOP (Annual Operating Plan)
LRP (Long Range Planning)
Required Qualifications
Education
Diploma or Bachelor’s Degree in:
Mechanical Engineering
Production Engineering
Electrical Engineering
Experience
Minimum 4 years of experience in:
Sales Coordination
Service Coordination
Spare Parts Coordination
Related support functions
Required Skills
ERP Systems Knowledge (JD Edwards preferred)
MS Office Suite proficiency
MIS Reporting & Data Management
Strong organizational and multitasking abilities
Attention to detail
Good communication and interpersonal skills
Ability to work collaboratively in a team environment
Preferred Languages
Tamil
Hindi
English
Why Join Milacron?
Opportunity to work with a globally recognized industrial technology company.
Exposure to aftermarket operations and ERP systems.
Collaborative work culture with career growth opportunities.
Involvement in large-scale industrial and manufacturing support operations.
Equal Employment Opportunity

Milacron is an Equal Opportunity Employer committed to providing equal opportunities regardless of race, gender, religion, disability, veteran status, sexual orientation, or other protected characteristics.

For accommodation support during the hiring process, candidates may contact:
📧 recruitingaccommodations@milacron.com