Ground Staff, Passenger Service

Job Description

Job Description – Airport Ground Staff / Passenger Service / Air Ticketing

Job Role: Ground Staff – Passenger Service / Air Ticketing
Industry: Airport & Aviation
Employment: Full-time
Experience: Freshers & Experienced
Shift: 2 rotational shifts – Morning / Evening
Weekly Off: 1 day
Contact HR: 9211572561

Job Summary

We are looking for candidates to join the Airport Ground Staff / Passenger Service team. The role involves passenger assistance, air ticketing, and other airport-support activities. Candidates with good communication skills and a dynamic personality are preferred.

Key Responsibilities
Assist passengers with airport and airline-related services.
Handle air ticketing and passenger service activities.
Support passengers during check-in and other ground-service procedures.
Provide information and assistance to travelers.
Coordinate with airport/airline staff to ensure smooth passenger movement.
Perform assigned administrative and operational duties depending on the position.
Maintain professional communication and customer service standards.
Eligibility

Candidates from 8th standard to Post Graduation are mentioned as eligible, depending on the position.

Qualifications listed include:

8th / 10th / 12th Pass
Diploma / ITI
Any Degree / Graduation
B.A / M.A
B.Sc / M.Sc
BBA / MBA
B.Tech / M.Tech
Engineering – Civil, Mechanical, Computer, Electrical, etc.
Other Positions Mentioned

The recruitment advertisement also lists opportunities for:

Ground Staff / Passenger Service
Computer Operator / Ticketing
Customer Service Associate (CSA)
Engineers
Supervisors / Senior Supervisors
Store Manager
ABM / ASM
Branch Manager
Clerk
Data Entry Operator
Back Office Staff
Security Guard
Driver
Housekeeping Staff
Helpers
Cabin Crew
Salary Details

The advertisement lists salary ranges according to qualification and position:

Position Advertised Salary
Helper – 10th/11th ₹15,850 – ₹24,850
12th / Diploma / ITI ₹33,850 – ₹35,850
Computer Operator / Ticketing ₹32,850 – ₹41,850
ABM – Graduate ₹42,850 – ₹46,850
Branch Manager ₹48,850 – ₹56,850
Engineers ₹27,500 – ₹75,500
CSA ₹28,500 – ₹52,800
Cabin Crew ₹25,800 – ₹48,900

The advertisement also states that freshers’ starting salaries may range from ₹19,700 to ₹65,000, depending on the position and qualification.

Benefits / Facilities
Accommodation
Meals
Medical facilities
ESI
Bonus
Allowances
2 rotational shifts
1 weekly off
Candidate Profile
Excellent communication skills.
Good personality and professional appearance.
Customer-service orientation.
Freshers with good analytical skills can apply.
Interest in airport ground operations, passenger service, or ticketing.
How to Apply

Interested candidates can contact the HR team:

📞 9211572561