Client Relationship Manager

Job Description

Job Description – Client Relationship / Digital Marketing Account Executive

Job Type: Full-time
Work Location: In person
Contact: +91 9087710004

Job Summary

We are looking for a client-focused professional to manage assigned digital marketing accounts, build long-term client relationships, and coordinate with internal teams to ensure successful campaign delivery.

The ideal candidate should understand client requirements, be comfortable handling multiple projects, and have a strong interest in digital marketing and business growth.

Key Responsibilities

Client Relationship Management

Act as the primary point of contact for assigned clients.
Build and maintain long-term professional relationships.
Understand clients’ digital marketing objectives and business requirements.
Manage client expectations and ensure a positive customer experience.
Respond promptly to client queries, concerns, and feedback.

Campaign & Project Coordination

Coordinate with internal digital marketing teams to execute campaigns.
Monitor project progress and ensure timely delivery.
Follow up with relevant teams to resolve delays or issues.
Ensure campaign activities are aligned with client expectations.

Reporting & Analytics

Prepare and share regular campaign performance reports.
Present relevant analytics and campaign updates to clients.
Keep clients informed about project progress, results, and opportunities for optimization.

Business Development

Identify upselling and cross-selling opportunities within existing accounts.
Collaborate with the sales team to support lead conversion.
Assist with contract renewals and account expansion.
Contribute to increasing overall account value.

Digital Marketing Knowledge

Stay updated with current digital marketing trends.
Understand campaign performance and client objectives.
Provide informed recommendations to improve campaign effectiveness.
Work with internal specialists to optimize campaigns based on performance data.
Ideal Candidate
Strong communication and interpersonal skills.
Excellent client-handling and relationship-management abilities.
Good organizational and project-coordination skills.
Ability to manage multiple clients/tasks simultaneously.
Customer-focused and proactive approach.
Basic understanding of digital marketing concepts and trends.
Comfortable working with performance reports and analytics.
Sales/upselling mindset is an advantage.
How to Apply

Interested candidates can contact the employer for further details:

📞 +91 9087710004

Employment: Full-time
Work Mode: In person.