International Voice

Job Description

Job Description: Customer Support Executive

Job Title: Customer Support Executive

Location: Bangalore

Job Type: Full-time

Work Mode: Work From Office

Job Summary

A leading MNC is hiring Customer Support Executives for its Bangalore office. The role involves providing excellent customer service, resolving customer queries, and ensuring a high-quality customer experience. Candidates should have prior customer support experience and strong English communication skills.

Eligibility
Any Graduate
Undergraduate
Diploma holders
Minimum 1 year of experience in Customer Support
Key Responsibilities
Handle customer inquiries professionally.
Resolve customer issues promptly and effectively.
Deliver excellent customer service across assigned support channels.
Maintain accurate records of customer interactions.
Follow company policies and quality standards.
Meet productivity and customer satisfaction targets.
Escalate unresolved issues to the appropriate team when required.
Required Skills
Fluency in English (Mandatory)
Excellent verbal and written communication skills
Strong customer service orientation
Good problem-solving and interpersonal skills
Basic computer proficiency
Ability to work in rotational shifts
Work Schedule
5 working days per week
Rotational shifts
Rotational weekly offs
Contact Details

Recruiter: Huda Samrin

Company: Inspiration Manpower Consultancy Pvt. Ltd.

Phone: 7259027290

Email: recruiter14@inspirationmanpower.co.in