International Non-Voice Process

Job Description

Job Title

International Non-Voice Process Executive

Location
Bellandur, Bangalore
Electronic City, Bangalore
Job Type
Full-time
Experience
Freshers can apply
Undergraduates with relevant experience can also apply
Qualification
Any Graduate
Undergraduate (with relevant experience)
Key Responsibilities
Handle customer queries through email, chat, or ticketing systems.
Provide accurate and timely resolutions.
Follow quality and compliance guidelines.
Maintain records of customer interactions.
Coordinate with internal teams for issue escalation and resolution.
Meet productivity and quality targets.
Stay updated on product and process knowledge.
Required Skills
Excellent written English communication.
Typing speed of 30–35 WPM (preferred).
Good analytical and problem-solving skills.
Ability to multitask.
Comfortable working in a fast-paced environment.
Willingness to work rotational shifts, including night shifts.
Shift
Rotational shifts (including night shifts)
Suitable For
Fresh graduates looking for a non-voice BPO role.
Candidates with good written English and typing skills.
Candidates comfortable with chat/email support.
Contact
HR: Varshitha
Phone: 8919020568