International Non-Voice Process

Job Description

HIRING – INTERNATIONAL NON-VOICE PROCESS EXECUTIVE

💼 Job Type: Full-Time
📍 Locations: Bellandur & Electronic City, Bangalore

📌 Job Summary

We are looking for dynamic and detail-oriented professionals to join our International Non-Voice Process team.

The role involves handling customer queries through email, chat, and ticketing systems, providing timely resolutions, and ensuring an excellent customer experience without voice-based interaction.

🔹 Key Responsibilities

• Handle customer queries through email, chat, or ticketing systems
• Provide accurate and timely resolutions to customer issues
• Follow process quality and compliance guidelines
• Maintain records of customer interactions and transactions
• Coordinate with internal teams for escalations and faster resolution
• Achieve daily, weekly, and monthly productivity & quality targets
• Stay updated on product and process knowledge

🎯 Skills & Qualifications

• Any Graduate / Undergraduate with relevant experience
• Excellent written English communication skills
• Good typing speed with accuracy – 30–35 WPM preferred
• Strong analytical and problem-solving skills
• Ability to multitask in a fast-paced environment
• Willingness to work in rotational shifts, including night shifts

📞 Interested Candidates Can Contact:

Varshitha
📱 89190 20568