International BPO – Voice
Job Description
Job Description: International Customer Support Executive (Voice Process)
Role: Customer Support Executive – International Voice Process
Industry: BPO / Customer Support
Job Type: Full-Time
Job Location
Bengaluru, Karnataka
Job Summary
The company is hiring International Voice Process Customer Support Executives to provide high-quality customer service to international clients. The role focuses on resolving customer queries, providing timely support, and ensuring customer satisfaction.
Eligibility
Educational Qualification
Candidates with any of the following qualifications can apply:
10+2 (12th Pass)
10+3
Undergraduate
Any Graduate
B.E.
MBA
MCA
Experience
Minimum 6 months of experience.
Maximum 6 years of experience.
Experience must be in an International Voice Process.
Key Responsibilities
Handle inbound customer calls professionally.
Resolve customer queries and concerns efficiently.
Provide excellent customer service and maintain client satisfaction.
Identify issues and either resolve them or escalate them to the appropriate team.
Maintain accurate records of customer interactions.
Work closely with the support team to improve customer experience.
Required Skills
Excellent spoken English.
Strong verbal communication skills.
Customer-focused approach.
Good problem-solving ability.
Ability to work in an international voice process.
Team player with a positive attitude.
Work Shift
The posting mentions both UK Shift and US Shift, which is inconsistent. Candidates should confirm the exact shift timing with the recruiter before applying.
Salary
₹2.0 LPA – ₹4.9 LPA, depending on experience and interview performance.
Benefits
Two-way cab facility.
Opportunity to work with international clients.
Career growth in customer support operations.
Contact Details
Recruiters
Nihal – 8884350424
Anu – 6361532602
Raj – 9845162196
hr12.tpn@gmail.com
umaprabhu@personalnetworkindia.com
