International Airline (BPO)Voice
Job Description
Job Description: International Blended Process Executive
Role: Customer Service + Semi-Technical Sales Executive
Industry: Captive BPO
Job Type: Full-Time (Work from Office)
Job Location
Bengaluru, Karnataka
Job Summary
A leading Captive BPO is hiring candidates for an International Blended Process, involving both Customer Service and Semi-Technical Sales. The role requires candidates with excellent spoken English who can provide customer support while promoting relevant products or services.
Eligibility
12th Pass
Undergraduate
Graduate
Experience
Minimum 1 year of experience required.
Freshers were mentioned in the posting; however, the eligibility section specifies only candidates with at least 1 year of experience should apply. Applicants should confirm this with the recruiter before applying.
Required Skills
Excellent spoken English (mandatory).
Strong communication and interpersonal skills.
Customer service orientation.
Basic sales and persuasion skills.
Ability to work in a fast-paced international BPO environment.
Willingness to work from the office.
Key Responsibilities
Handle customer interactions through voice support.
Provide customer service and resolve queries.
Promote products or services through semi-technical sales.
Meet quality and sales performance targets.
Maintain accurate customer records.
Deliver a positive customer experience.
Work Schedule
5 working days per week.
Rotational shifts (24×7 process).
Rotational weekly offs.
No fixed day shift.
No fixed Saturday/Sunday weekend off.
Salary
₹3,00,000 – ₹3,60,000 per annum
Benefits
Cab facility.
Immediate joining.
Opportunity to work in a reputed captive BPO.
No application or placement fees.
Contact Details
HR Contacts
Sana: 7065126218
HR: 9250383253
Email IDs
sana@sanasearchinternational.com
wfo.panindiaprofiel@gmail.com