Customer support

Customer care jobs
June 11, 2026
Full Time
Urgent

Job Description

Customer Support Specialist / Technical Support Specialist – International BPO
Job Locations
Bangalore
Pune
Hyderabad
Employment Type

Full-Time, Permanent

Industry

BPO / Call Center / Customer Service

Role Categories
Customer Support Specialist
Technical Support Specialist
Customer Retention Executive
Voice / Blended Process Associate
Service Desk Executive
Salary Package
₹4 LPA – ₹7 LPA
Salary based on experience, communication skills, and interview performance
Shift Timings
US Shift
UK Shift
Rotational Shifts
Eligibility Criteria
Freshers
Undergraduates, Graduates, and Postgraduates can apply
Excellent communication skills required
Immediate joiners preferred
Experienced Candidates
Minimum 1 year of experience handling International Customers (US, UK, Canadian, Australian, or other International Processes)
Strong customer service and communication skills
Key Responsibilities
Manage inbound and outbound customer interactions professionally.
Resolve customer concerns promptly and accurately.
Provide information regarding products and services.
Process customer requests, orders, returns, and service inquiries.
Follow up on customer issues to ensure complete resolution.
Maintain accurate records of customer interactions and resolutions.
Handle customer complaints and provide suitable solutions within defined timelines.
Collaborate with internal teams to improve customer experience and service quality.
Represent the organization professionally during all customer interactions.
Required Skills
Customer Service
Excellent Verbal Communication
Technical Support
Problem Solving
Conflict Resolution
Data Entry
Time Management
Multitasking
Call Center Operations
Customer Retention
Required Documents
Freshers
Aadhaar Card
PAN Card
Educational Certificates
Experienced Candidates
Aadhaar Card
PAN Card
Educational Certificates
Previous Company Offer Letter
Relieving Letter
Recent Payslips
Benefits
Competitive Salary Package
Career Growth Opportunities
Exposure to International Clients
Professional Work Environment
Multiple Process Options Across Leading BPO Organizations
Important Note
No Registration Charges
No Placement Fees
Immediate Joiners Preferred
Contact Details

HR Contact:

9071318133
9538977401

Email:

manpower.jobzee@gmail.com

Interested candidates can contact the HR team directly for interview scheduling and application processing.

Location

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