Customer Service Representative

Job Description

Job Description: International Voice & Non-Voice Process Executive

Position: International Voice / Non-Voice Process Executive
Industry: BPO / Customer Support
Job Type: Full-Time

Job Locations
Marathahalli, Bengaluru
Nagavara, Bengaluru
Whitefield, Bengaluru
Silk Board, Bengaluru
Job Summary

The company is hiring International Voice and Non-Voice Process Executives for customer support operations. Both freshers and experienced candidates are eligible to apply. The role involves handling customer interactions, providing support, and ensuring high-quality service while meeting performance targets.

Eligibility
Minimum Qualification: 12th Pass (PUC) or above.
Freshers and experienced candidates can apply.
Key Responsibilities
Handle customer interactions through voice or non-voice channels.
Resolve customer queries and provide appropriate solutions.
Maintain accurate customer records and process updates.
Meet quality, productivity, and customer satisfaction targets.
Follow company processes and service standards.
Required Skills
Good communication skills in English.
Basic computer knowledge.
Customer service orientation.
Willingness to work rotational shifts.
Positive attitude and teamwork skills.
Work Schedule
5 working days per week.
2 rotational weekly offs.
Rotational shifts.
Salary
Freshers
Take-home Salary: ₹18,000 – ₹19,000 per month.
CTC: Up to ₹23,000 per month.
Experienced Candidates
Take-home Salary: ₹23,000 – ₹28,000 per month.
CTC: Up to ₹30,000 per month.
Benefits
Two-way cab facility.
Unlimited performance incentives.
Quarterly bonus.
Five-day work week.
Opportunities for freshers and experienced candidates.
Contact Details

HR: Arbin

Phone: 9071324445