BPO/Call center

Job Description

Customer Support Executive / Customer Care Executive / Technical Support Associate
Job Role
Customer Support Executive (CSE)
Customer Service Associate (CSA)
Customer Service Representative (CSR)
Customer Care Executive
Technical Support Representative (TSR)
Technical Support Officer (TSO)
Industry

BPO / Call Center / Customer Support

Employment Type

Full-Time

Job Overview

We are hiring Customer Support and Technical Support professionals for leading BPO and Call Center organizations. Candidates with strong communication skills and a customer-centric approach are encouraged to apply.

Eligibility Criteria
Any Graduate
PUC / 12th Pass Candidates
Freshers and Experienced Candidates can apply
Language Requirements
Good English Communication Skills
Hindi Communication Skills (Mandatory)
Key Responsibilities
Handle customer queries through voice support channels.
Provide prompt and accurate resolutions to customer concerns.
Deliver excellent customer service and maintain customer satisfaction.
Escalate unresolved issues to the appropriate team when required.
Maintain accurate records of customer interactions.
Follow company policies, processes, and quality standards.
Required Skills
Strong Communication Skills
Customer Service Orientation
Problem-Solving Ability
Active Listening
Basic Computer Knowledge
Team Collaboration
Time Management
Salary Package
CTC: ₹18,000 – ₹24,000 per month
Salary will be based on communication skills, interview performance, and experience.
Benefits
Career Growth Opportunities
Professional Work Environment
Training and Development Programs
Performance-Based Incentives (as per company policy)
Contact Details

HR Contact: Meghana

Mobile: 9916839275