Voice Process

Job Description

Job Description: Voice Process Executive

Job Title: Voice Process Executive

Location: Coimbatore

Employment Type: Full-time, Permanent

Job Summary

A reputed IT firm is hiring Voice Process Executives to handle customer interactions for USA KYC document verification. This role is suitable for fresh graduates as well as candidates with up to 6 months of experience who possess strong communication skills and are comfortable working night shifts.

Key Responsibilities
Handle inbound and outbound customer calls.
Verify Know Your Customer (KYC) documents for USA-based clients.
Communicate professionally with customers and address their queries.
Ensure accurate documentation and adherence to verification procedures.
Maintain quality standards and meet process requirements.
Work efficiently to achieve individual and team performance goals.
Eligibility Criteria
Qualification: Any Degree.
Experience: Freshers to 6 months of experience.
Gender: Male and Female candidates can apply.
Immediate joiners are preferred.
Required Skills
Excellent verbal communication skills in English.
Good customer handling and interpersonal skills.
Ability to work in night shifts.
Basic computer knowledge.
Attention to detail during document verification.
Work Schedule
Monday to Friday: 7:30 PM – 5:30 AM
Saturday: 7:30 PM – 5:00 AM
Benefits
Food provided.
Accommodation for male candidates.
Flexible work schedule.
Performance bonus.
Quarterly incentives.
Contact Details

HR Contact Numbers:

+91 8807015736
+91 90801 30347