Front Desk Executive

Job Description

Front Office Executive – CAG Pride Hotel | Coimbatore

Company: CAG Pride Hotel / CAG Enterprises
Position: Front Office Executive / Receptionist
Location: Siddhapudur, Coimbatore
Openings: 2
Experience: 1–3 years
Job Type: Full-time, On-site
Working Days: 6 days/week
Working Hours: 9:00 AM – 6:00 PM
Salary: ₹15,000 – ₹20,000/month, based on interview performance
Gender: Male & Female candidates can apply
Joining: Immediate

Key Responsibilities
Handle room bookings and guest relationships using Cheers / Petpooja software.
Welcome guests warmly and professionally.
Understand and assist guests with their lodging and service requirements.
Register guests and maintain the rooming chart.
Collect payments through cash, cheque, or card.
Handle cash and balance the cash drawer at the beginning and end of shifts.
Verify credit-card/payment authorization details.
Monitor lobby and check-in activity.
Respond promptly to guest enquiries and requests.
Provide pre-arrival assistance to guests.
Handle guest correspondence.
Coordinate with services and sales teams.
Work collaboratively with hotel staff and other resources.
Resolve guest concerns professionally.
Required Skills
Good verbal communication.
Strong customer-service skills.
Conflict-resolution ability.
Teamwork.
Professional and energetic personality.
Attention to detail and thoroughness.
Ability to work in a hospitality environment.
Qualification
Graduate and above preferred/required according to the posting.
The posting also mentions High School Diploma under qualifications, so candidates should confirm the exact educational requirement with HR.
Application Details

Venue:
CAG Pride Hotel
312, Bharathiyar Rd,
Siddhapudur, New Siddhapudur,
Coimbatore, Tamil Nadu – 641044

WhatsApp: 97897890526
Email: hr@cagpride.com