Customer Service

Job Description

Customer Service Coordinator – Hindi Communication

Position: Customer Service Coordinator
Job Type: Full-time
Openings: Multiple
Experience: Previous customer-service experience required

Key Responsibilities
Handle sales enquiries and customer orders in Hindi.
Respond to customer-support queries in Hindi.
Enter and maintain customer information in management reports.
Track leads through to sales conversion.
Provide internal sales support to the Sales Manager.
Receive, verify, and accurately enter customer sales information and purchase orders.
Ensure orders are processed according to customer lead-time requirements.
Build strong relationships with customers over the telephone.
Maintain accurate and timely customer records.
Required Skills
Previous Customer Service experience is mandatory.
Hindi communication skills are required.
Good English literacy and communication.
Strong numerical ability.
Excellent attention to detail and accuracy.
Good organizational and time-management skills.
Ability to multitask and work under pressure.
Customer-focused attitude.
Ability to develop rapport with customers quickly.
Resilience and a strong commitment to completing tasks effectively.
Ideal Candidate

The company is looking for a highly organized and customer-focused professional who can manage multiple responsibilities while maintaining accuracy and delivering excellent customer service.

How to Apply

Send your resume to:

info@govreports.co.in