Bpo Chat Process

Job Description

Job Description: BPO Chat Process Executive (Fresher)

Job Title: BPO Chat Process Executive

Location: Ganthipuram, Coimbatore

Employment Type: Full-time | Regular / Permanent | Fresher

Vacancies: 20

Job Summary

We are hiring Freshers for a BPO Chat Process role. This is a non-voice customer support position where candidates will interact with customers through chat and provide timely assistance. The role is ideal for candidates looking to start their career in the BPO industry.

Key Responsibilities
Respond to customer queries through chat in a professional and timely manner.
Provide accurate information and resolve customer concerns.
Maintain quality and productivity standards.
Record customer interactions accurately.
Follow company policies and process guidelines.
Ensure a positive customer experience through effective communication.
Eligibility Criteria
Qualification: Any Degree or Diploma.
Experience: 0–6 months (Freshers can apply).
Required Skills
Good written communication skills.
Basic computer knowledge and typing skills.
Ability to work in a fast-paced environment.
Customer service orientation.
Willingness to work night shifts.
Salary
₹10,000 – ₹11,000 per month
Performance-based incentives
Work Schedule
Night Shift
US Shift
Benefits
Flexible work schedule
Performance incentives
Yearly bonus
No bond
Contact Details

HR: Hariharan M

Phone: +91 8072331760