Telesales Executive

Job Description

Job Description – Gold Loan Tele-Caller

Job Role: Gold Loan Tele-Caller
Industry: Banking / Financial Services
Job Type: Full-time
Contact: 7994496207 / 8608286017
Email: hrerd@muthootgroup.com

Job Summary

We are looking for a Gold Loan Tele-Caller responsible for generating leads and promoting gold loan products through outbound calls. The candidate will primarily contact inactive customers from the branch database and prospective customers in the open market, with a strong focus on lead conversion.

Key Responsibilities
Make a minimum of 100 tele-calls per day to prospective customers.
Promote and explain Gold Loan products to customers.
Generate leads from inactive customers in the branch database.
Identify and approach new customers from the open market.
Follow up with interested customers to improve conversion rates.
Understand customer requirements and explain suitable loan options.
Coordinate with branch staff and managers to facilitate successful deal closures.
Maintain records of calls, leads, follow-ups, and conversions.
Monitor daily activities and contribute to customer service operations.
Work toward assigned sales and lead-generation targets.
Required Skills & Qualifications
Excellent verbal communication skills.
Strong sales and negotiation abilities.
Customer-focused approach.
Ability to make a high volume of outbound calls.
Target-oriented and persistent approach.
Good follow-up and relationship-building skills.
Ability to work collaboratively with branch teams.
Previous experience in customer service, telecalling, sales, or financial services is preferred.
Candidate Profile

The ideal candidate should be comfortable with high-volume telecalling, capable of handling customer objections professionally, and motivated by lead-generation and conversion targets.

How to Apply

Interested candidates can contact:

📞 7994496207
📞 8608286017
📧 hrerd@muthootgroup.com