Technical Support Engineer

Job Description

Technical Support Engineer — Squircle IT Consulting Services

Experience: 2–5 years
Location: Bangalore
Maximum CTC: ₹3.8 LPA
Joining: Within 15 days
Shift: Europe shift — 1 PM–10 PM or 2 PM–11 PM
Shift Allowance: No; drop facility provided
Openings: 1

Role

The engineer will provide functional and technical support for the PAG Sales Reporting team, supporting global stakeholders across EMEA and AMER time zones.

Key Responsibilities
Monitor and manage support tickets.
Understand and support global BMS reports.
Communicate with global stakeholders through email and calls.
Troubleshoot reporting and backend-data issues.
Independently query backend databases when required.
Provide functional and technical support to the reporting team.
Maintain strong documentation and organization.
Required Skills
Strong SQL query skills
Backend database knowledge
Reporting/support experience
Excellent written and verbal communication
Strong troubleshooting and problem-solving ability
Self-motivated and quick learner
Good organizational skills

Candidate profile: A 2–5 year Technical/Production Support professional with hands-on SQL + reporting + database troubleshooting experience and the ability to communicate with international stakeholders.

📍 Work Location: Bangalore
🚗 Drop facility: Available
⏱️ Maximum notice: 15 days

Interview: Scheduled drive after profile shortlisting.