International Non-Voice Process

Job Description

International Non-Voice Process Executive

Job Type: Full-Time
Location: Bangalore

Work Locations
Bellandur
Electronic City
Job Summary

The International Non-Voice Process Executive will handle customer queries through email, chat, and ticketing systems while ensuring timely issue resolution and an excellent customer experience.

Key Responsibilities
Respond to customer queries via email, chat, or ticketing platforms.
Provide accurate and timely resolutions to customer issues.
Maintain high standards of quality and process compliance.
Record customer interactions and update transaction details.
Coordinate with internal teams for issue escalation and resolution.
Meet productivity and quality targets.
Stay updated on product and process knowledge.
Eligibility
Any Graduate.
Undergraduate candidates with relevant experience may also apply.
Freshers and experienced candidates can apply (subject to company requirements).
Required Skills
Excellent written English communication.
Typing speed of 30–35 WPM with good accuracy.
Strong analytical and problem-solving skills.
Ability to multitask in a fast-paced environment.
Willingness to work rotational shifts, including night shifts.
Basic computer proficiency.
Work Schedule
Rotational shifts.
Night shifts as per business requirements.
How to Apply

HR Contact: Varshitha

📞 Mobile: 8919020568