Front office executive

Job Description

Job Description (JD): Front Office Executive

Job Title: Front Office Executive
Industry: Beauty & Wellness (Premium Beauty Salon)
Location: Salem, Tamil Nadu
Employment Type: Full-Time
Work Mode: On-site

Job Summary

We are looking for a cheerful, professional, and customer-focused Front Office Executive to join our premium beauty salon in Salem. This role is ideal for candidates who are passionate about customer service and wish to build a career in the beauty and wellness industry. The successful candidate will manage front desk operations, appointments, billing, and customer interactions while ensuring a welcoming experience for every client.

Key Responsibilities
Front Office Operations
Welcome and assist clients in a friendly and professional manner.
Manage appointment scheduling and maintain the salon calendar.
Coordinate appointments with stylists and salon staff.
Ensure smooth day-to-day front desk operations.
Customer Service
Handle customer inquiries regarding salon services and appointments.
Provide accurate information about beauty and wellness services.
Address customer concerns professionally and ensure a positive customer experience.
Billing & Cash Handling
Generate bills for services provided.
Process cash and digital payments accurately.
Maintain transaction records and update billing details in the system.
Ensure accuracy in daily cash handling and reconciliation.
Administrative Support
Maintain customer records and appointment details.
Assist in inventory and salon supply management.
Keep the reception and front office area clean, organized, and presentable.
Support salon operations through effective coordination with the team.
Qualifications
Any Degree or equivalent qualification preferred.
Freshers are welcome to apply.
Required Skills
Excellent communication skills in Tamil.
Good interpersonal and customer service skills.
Basic computer knowledge.
Strong organizational and multitasking abilities.
Ability to handle billing and cash transactions accurately.
Professional appearance and positive attitude.
Basic knowledge of beauty and wellness services is an added advantage.
Previous experience in a beauty salon or customer service role is preferred but not mandatory.
Salary
₹15,000 – ₹20,000 per month, based on previous experience.
Employment Details
Job Type: Full-Time.
Working Hours: 10:00 AM – 8:00 PM.
Working Days: 6 days per week.
Weekly Off: 1 day (Weekends are working days).
Work Location: Salem, Tamil Nadu (On-site).
How to Apply

Interested candidates should WhatsApp the HR team mentioning that they are applying for the Front Office Executive role.

WhatsApp: +91 72000 03809