Front Desk Manager

Job Description

Job Description (JD): Front Desk Manager

Company: Toni & Guy Essentials
Job Title: Front Desk Manager
Location: Hopes, Coimbatore
Employment Type: Full-Time

Job Summary

Toni & Guy Essentials is seeking a friendly, organized, and customer-focused Front Desk Manager to oversee the salon’s front desk operations. The ideal candidate will be the first point of contact for clients, ensuring a welcoming experience while managing appointments, coordinating with salon staff, and maintaining smooth daily operations.

Key Responsibilities
Welcome customers warmly and provide information about salon services and packages.
Schedule, manage, and confirm customer appointments.
Handle walk-in customers, phone calls, and appointment inquiries.
Coordinate with hairstylists, beauticians, and salon staff to ensure efficient service delivery.
Resolve customer concerns and complaints professionally.
Maintain customer records and appointment schedules.
Process billing and payments accurately.
Keep the reception area clean, organized, and presentable.
Support daily salon operations and administrative tasks.
Qualifications
Experience: 0–1 year in a salon, front office, reception, or customer service role.
Freshers with excellent communication skills are encouraged to apply.
Required Skills
Excellent communication and interpersonal skills.
Strong customer service orientation.
Good organizational and multitasking abilities.
Basic computer knowledge and appointment scheduling skills.
Professional appearance and positive attitude.
Ability to work efficiently in a fast-paced environment.
Problem-solving and conflict-resolution skills.
Salary
₹15,000 – ₹20,000 per month (Based on experience).
Employment Details
Job Type: Full-Time.
Work Mode: Work From Office (On-site).
How to Apply

Interested candidates can apply through the following:

Email: hopesessensuals.toni@gmail.com
Phone: +91 6380813812