US Healthcare Voice

Job Description

Job Description: Customer Support Representative (International & Domestic Process)

Job Title: Customer Support Representative
Industry: BPO / Customer Service / Call Center
Job Type: Full-Time
Location: Bangalore

Job Summary

A customer support opportunity is available for both International and Domestic processes in Bangalore. The company is looking for enthusiastic candidates with strong communication skills who are passionate about delivering excellent customer service.

Freshers are encouraged to apply.

Eligibility
Education
Graduate / Undergraduate (as per process requirements)
Experience
Freshers are welcome.
Experienced candidates can also apply.
Key Responsibilities
Handle customer queries through voice or process-specific communication channels.
Provide prompt and professional support to customers.
Resolve customer concerns while maintaining service quality.
Record customer interactions accurately in company systems.
Escalate unresolved issues to the appropriate team.
Meet productivity and quality targets.
Ensure a positive customer experience during every interaction.
Required Skills
Good communication skills.
Customer service orientation.
Basic computer knowledge.
Problem-solving and interpersonal skills.
Ability to work in a team environment.
Willingness to work in domestic or international processes as assigned.
Job Location
Bangalore
Suitable For
Fresh graduates.
Candidates looking to start a career in the BPO/customer support industry.
Experienced customer support professionals seeking new opportunities.
Contact Details

Recruiter: Yogesh J
Designation: Consultant, Wroots Global Private Limited

Phone: 9035094264

Email: subharanjan@wrootsglobal.in