Desktop Support Support

Job Description

Customer Support / Technical Support Executive
Job Title

Customer Support Executive (CSE) / Customer Service Associate (CSA) / Customer Service Representative (CSR) / Technical Support Representative (TSR) / Technical Support Officer (TSO)

Job Location

Bangalore

Employment Type

Full-Time

Experience

Freshers and Experienced Candidates Can Apply

Qualification
Graduates (Any Discipline)
Diploma Holders
PUC / 12th Pass
Salary

CTC: Up to ₹25,000 per month

Shift

Day Shift with Fixed Weekly Off

Job Summary

We are hiring Customer Support and Technical Support Executives for Voice and Semi-Voice Processes. Candidates should possess excellent communication skills in English and Hindi, along with basic technical knowledge of networking and hardware. Immediate joiners are preferred.

Key Responsibilities
Handle customer queries through voice and semi-voice channels.
Provide technical support and troubleshooting assistance.
Resolve customer concerns efficiently and professionally.
Deliver exceptional customer service and maintain customer satisfaction.
Escalate complex issues to the appropriate teams when required.
Maintain accurate records of customer interactions and resolutions.
Meet quality and productivity targets.
Required Skills
Good communication skills in English and Hindi.
Basic knowledge of Computer Hardware and Networking.
Strong customer service and problem-solving skills.
Ability to work in a fast-paced environment.
Good listening and interpersonal skills.
Willingness to learn and adapt to new processes.
Preferred Candidate Profile
Immediate joiners preferred.
Freshers with strong communication skills are welcome.
Prior experience in customer service or technical support is an added advantage.
Interview Process

Walk-in Interview for eligible candidates.

Contact

To schedule an interview, call:

📞 99868 07212