Customer Service- US

Job Description

Customer Support Executive – International Email & Chat Support
Job Location
Hyderabad
Bangalore
Employment Type

Full-Time

Industry

International BPO / Customer Support

Job Overview

We are hiring Customer Support Executives for International Email & Chat Support processes. Candidates with prior experience in international customer service environments and excellent written communication skills are encouraged to apply.

Experience Required
Minimum 1 Year of Experience in International Customer Support (Mandatory)
Educational Qualification
Graduation Mandatory
Any Bachelor’s Degree
Salary Package
Up to ₹4.5 LPA
Salary based on experience, communication skills, and interview performance
Joining Requirement
Immediate Joiners Preferred
Key Responsibilities
Handle customer queries through Email and Chat channels.
Provide prompt, accurate, and professional responses.
Resolve customer concerns while maintaining high customer satisfaction levels.
Document customer interactions and maintain records.
Escalate unresolved issues to appropriate teams when required.
Adhere to company policies, quality standards, and service-level agreements (SLAs).
Required Skills
Excellent Written English Communication
Customer Service Orientation
Problem-Solving Skills
Email Etiquette
Chat Support Handling
Basic Computer Proficiency
Time Management
Attention to Detail
Eligibility Criteria
Graduate in any discipline.
Minimum 1 year of International Customer Support experience.
Strong typing and written communication skills.
Ability to work in a fast-paced customer support environment.
Benefits
Competitive Salary Package
Career Growth Opportunities
Exposure to International Clients
Professional Work Environment
Application Details

Contact Person: Vaishnavi

Mobile: 9898014385

Interested candidates can contact the recruiter directly for interview scheduling and application processing.