International & Domestic Voice Process

Job Description

Customer Support Executive – Voice, Non-Voice & Chat Process
Job Location

Bangalore

Employment Type

Full-Time

Industry

BPO / Customer Support / Customer Service

Job Overview

We are hiring candidates for multiple customer support roles across International Voice, Domestic Voice, Non-Voice, and Chat Support processes. This is an excellent opportunity for freshers and experienced professionals looking to build a career in the BPO and customer service industry.

Available Process Openings
International Voice Process
Domestic Voice Process
Non-Voice Process
Chat Support Process
Eligibility Criteria
Freshers and Experienced Candidates can apply.
Good communication skills in English.
Regional language proficiency is an added advantage for Domestic Voice processes.
Basic computer knowledge and typing skills required.
Willingness to work in Day Shifts, UK Shifts, US Shifts, or Rotational Shifts.
Key Responsibilities
Handle customer inquiries through voice, chat, or non-voice support channels.
Resolve customer concerns efficiently and professionally.
Provide accurate information regarding products, services, and company policies.
Maintain customer satisfaction and service quality standards.
Escalate complex issues to the relevant teams when necessary.
Maintain accurate records of customer interactions and resolutions.
Required Skills
Excellent Communication Skills
Customer Service Orientation
Problem-Solving Ability
Active Listening Skills
Basic Computer Proficiency
Typing Skills
Team Collaboration
Time Management
Compensation & Benefits
Annual Salary: ₹2,00,000 – ₹4,50,000 per annum
Salary based on process, communication skills, and experience
5 Days Working
Both-Way Cab Facility
Performance Incentives
Shift Allowances (as applicable)
Career Growth Opportunities
Work Schedule
Day Shift
UK Shift
US Shift
Rotational Shift Options
Contact Information
Direct Contact
7406270554
9663501936
Email
artiikapoor00991@gmail.com