Telesales Executive

Job Description

Hiring: Gold Loan Telecalling & Customer Service Executive
🏢 Company: The Muthoot Group

📞 Contact: 9037831390 / 8608286017 / 7994496207
📧 Apply: hrerd@muthootgroup.com

🧾 Job Overview

We are looking for energetic and customer-focused candidates for Gold Loan Telecalling & Customer Service Operations. The role involves lead generation, customer interaction, and coordination with branch teams for business closures.

🎯 Key Responsibilities
Make 100+ telecalling interactions daily
Pitch gold loan products to potential customers
Generate gold loan leads through:
Existing inactive customer database
Open market customer outreach
Coordinate with branch staff and managers for loan closures
Supervise day-to-day customer service activities
Maintain proper follow-up with customers and ensure conversions
✅ Desired Skills
Good communication and convincing skills
Customer handling ability
Basic knowledge of telecalling and sales processes
Ability to achieve daily targets
💼 Job Details
Job Type: Full-time
Industry: Gold Loan / Financial Services