Registered Nurse

Job Description

Job Title

Remote Patient Care Coordinator (Registered Nurse)

Company

Devendari (Healthcare Startup)

Employment Type
Part-time (Remote)
3-month training period
Opportunity to transition to a Full-time Remote role based on performance
Work Schedule
Flexible working hours
Average 20–30 hours per week during the part-time phase
Fixed full-time schedule after successful transition
About the Role

Devendari is seeking compassionate and experienced nursing professionals to act as the primary link between patients and a multidisciplinary healthcare team. The role focuses on patient coordination, follow-ups, medical documentation, appointment support, and continuous patient guidance throughout their healthcare journey.

Eligibility Criteria
Preferred: B.Sc. Nursing
Must possess a Registered Nurse (RN/RM) License issued by a State Nursing Council in India
Minimum 2 years of clinical experience, preferably in a hospital
Excellent spoken and written English (mandatory)
Strong organizational and multitasking abilities
High standards of confidentiality and professionalism
Empathetic communication and patient-handling skills
Comfortable using digital tools such as Google Workspace, Canva, follow-up systems, and internal platforms
Key Responsibilities
Patient Support & Care
Act as the primary point of contact between patients and healthcare professionals.
Communicate with patients via WhatsApp, Instagram, and phone calls.
Manage a caseload of 25–50 patients.
Track treatment progress, schedules, and follow-ups.
Format and send prescriptions received from healthcare professionals.
Address patient concerns and escalate complex cases when required.
Maintain compassionate, professional communication.
Lead Management & Appointment Support
Respond to inquiries received through WhatsApp, Instagram, and phone.
Review medical reports and understand patient symptoms.
Guide prospective patients about healthcare programs.
Assist with appointment scheduling.
Escalate medically complex cases to doctors before confirmation.
Support leads without sales pressure.
Coordination & Communication
Coordinate communication between patients and the healthcare team.
Manage support inboxes.
Relay medical advice accurately.
Maintain complete communication records.
Ensure timely resolution of patient queries.
Technology & Documentation
Maintain detailed patient records using internal systems.
Document follow-ups, treatments, and communication accurately.
Ensure data quality and accessibility for the healthcare team.
Required Skills
Patient Care Coordination
Clinical Documentation
Medical Report Interpretation
Case Management
Appointment Coordination
English Communication
Patient Counseling
Healthcare Administration
Time Management
Digital Collaboration Tools
Benefits
Fully Remote Work
Flexible Schedule (Part-time Phase)
Work-Life Balance
Structured Training
Opportunity to transition to a Full-time Remote position
Industry-standard salary after successful transition
Application Process

Applications will only be considered if candidates send:

Updated Resume (CV)
Mandatory 500-word Cover Letter explaining their suitability, motivation, beliefs, and interest in healthcare.

Email: careers@devendari.com