Inside Sales Executive

Job Description

Job Description – Customer Support & Sales Executive
Job Title

Customer Support & Sales Executive

Job Location

Bangalore, Karnataka

Employment Type
Full-time
Work From Office (WFO)
Job Summary

We are looking for dynamic and customer-focused professionals to join our team as Customer Support & Sales Executives. The ideal candidate should possess excellent communication skills in English and Hindi, be target-oriented, and have the ability to provide exceptional customer service while achieving sales goals. Immediate joiners will be given preference.

Key Responsibilities
Customer Support
Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide accurate product or service information.
Deliver prompt and effective solutions to customer concerns.
Ensure a positive customer experience during every interaction.
Sales
Achieve daily sales targets assigned by the company.
Identify customer needs and recommend suitable products or services.
Convert enquiries into successful sales opportunities.
Build and maintain strong customer relationships.
CRM & Documentation
Record all customer interactions accurately in the CRM system.
Maintain up-to-date customer records and sales information.
Prepare reports as required by the management.
Team Collaboration
Work closely with team members to achieve departmental goals.
Participate in training sessions and continuously improve product knowledge.
Stay updated on company products, services, and industry trends.
Required Qualifications
Graduate or equivalent qualification (preferred).
Prior experience in customer service, telecalling, sales, or BPO is an advantage.
Freshers with excellent communication skills may also be considered.
Required Skills
Fluency in English and Hindi (mandatory).
Strong verbal communication and interpersonal skills.
Customer handling and problem-solving abilities.
Sales and negotiation skills.
Basic knowledge of CRM software and MS Office.
Ability to work in a target-driven environment.
Good teamwork and multitasking skills.
Benefits
Monthly incentives of ₹15,000 – ₹20,000 (performance-based).
Medical insurance coverage of ₹1,00,000.
Free lunch, snacks, and beverages.
Promotions and salary increments every 3 months based on performance.
Spot awards and gift vouchers.
Preferred Candidate
Immediate joiners will be given preference.
Candidates willing to work from the Bangalore office.
Contact Details

For queries, contact: 62896 12558