DESKTOP SUPPORT

Job Description

Desktop Support Engineer
Company

Zavasi Technologies

Job Title

Desktop Support Engineer

Employment Type

Full-Time

Experience Required

0.6+ Years (6 Months and Above)

Job Summary

Zavasi Technologies is looking for a Desktop Support Engineer to provide technical support for desktop systems, operating systems, hardware, and network-related issues. The ideal candidate should possess basic troubleshooting skills, knowledge of Windows and Linux operating systems, and an understanding of LAN/WAN networking concepts.

Key Responsibilities
Install, configure, and maintain Windows and Linux desktop operating systems.
Install, update, and troubleshoot desktop applications and software.
Provide technical support for end-user hardware and software issues.
Diagnose and resolve desktop, laptop, printer, and peripheral-related problems.
Perform system configuration, upgrades, and routine maintenance.
Troubleshoot operating system and application performance issues.
Support users with network connectivity and access-related concerns.
Escalate complex technical issues to higher-level support teams when required.
Maintain records of support activities and issue resolutions.
Required Skills
Technical Skills
Windows Desktop Operating Systems
Linux Desktop Operating Systems
Software Installation and Configuration
Hardware Troubleshooting
System Maintenance and Support
Basic LAN/WAN Networking Knowledge
Desktop and Laptop Support
Application Troubleshooting
Soft Skills
Strong problem-solving abilities
Good communication skills
Customer-focused attitude
Ability to learn new technologies quickly
Team collaboration skills
Eligibility Criteria
Minimum 6 months of relevant experience in Desktop Support, IT Support, or Technical Support.
Basic understanding of networking concepts and computer hardware.
Ability to troubleshoot and resolve common desktop support issues.
Application Details
Email

contact@zavasi.com