Admission Counselor
Job Description
Hiring: Telecaller (Admissions)
🏫 Organization: Firebird Institute of Research in Management
📍 Location: Coimbatore
💼 Employment Type: Full-time
💰 Salary: From ₹18,000/month + Attractive Performance Incentives
📧 Apply: hr@firebird.ac.in
📞 Contact: +91 93634 96148
🧾 About Firebird Institute of Research in Management
Firebird Institute of Research in Management is a leading B-School offering:
AICTE-approved PGDM Program
International MBA in collaboration with Multimedia University, Malaysia
With a strong industry interface and focus on experiential learning, Firebird is committed to developing future-ready managers and leaders.
🎯 Position Overview
We are looking for enthusiastic and persuasive Telecallers (Admissions) to join our admissions team. The role involves engaging with prospective students, providing program information, handling admission-related queries, and converting leads into enrollments.
📌 Key Responsibilities
Make outbound calls to prospective students and parents to promote Firebird’s PGDM Program
Counsel students regarding:
Program details
Eligibility
Specializations
Career opportunities
Admission procedures
Follow up on leads from marketing campaigns, events, and referrals
Maintain accurate call records and lead updates in CRM systems
Coordinate counseling sessions, campus visits, and interviews with the admissions team
Achieve daily, weekly, and monthly call targets
Handle inbound student queries professionally and promptly
Build positive relationships with prospective students and parents
✅ Qualifications & Skills
Graduate in any discipline
Freshers and experienced candidates can apply
Prior experience in:
Telecalling
Counseling
Sales
(Education industry preferred)
🌐 Language Skills
English
Tamil
Hindi (Multilingual candidates preferred)
💡 Additional Skills
Strong communication and persuasion skills
Student-focused approach
Ability to work under targets and manage high call volumes
Basic computer knowledge and familiarity with MS Office / CRM tools
🎁 Why Join Firebird?
Opportunity to work with a reputed B-School
Attractive incentives based on performance
Training and career growth opportunities
Professional and collaborative work environment
