Medical Secretary
Job Description
Job Description – Medical Secretary
Job Title
Medical Secretary
Location
Coimbatore, Tamil Nadu
Employment Type
Full-time | Work from Office
Experience Required
Minimum 2 years in a healthcare setting
About the Role
We are seeking an experienced Medical Secretary to provide comprehensive administrative and clerical support for our healthcare facility. The ideal candidate will coordinate appointments, manage patient records, facilitate communication between patients and healthcare professionals, and ensure the smooth day-to-day operation of the clinic while maintaining the highest standards of confidentiality and professionalism.
Key Responsibilities
Patient Appointment Management
Schedule, organize, and coordinate appointments for multiple healthcare providers.
Handle appointment bookings, cancellations, rescheduling, and follow-ups.
Confirm appointments and send reminders to patients.
Provide patients with pre-appointment instructions and follow-up care information.
Respond to patient inquiries professionally and efficiently.
Medical Records Management
Maintain and update patient medical records accurately.
Ensure compliance with privacy and confidentiality regulations.
Organize and manage medical documentation for patient care and follow-up.
Communication & Administrative Support
Answer, screen, and direct incoming phone calls.
Coordinate patient referrals, laboratory reports, test results, and appointment communications.
Liaise with healthcare providers, patients, and support staff.
Assist billing teams by ensuring accurate documentation and coding information.
Office Administration
Oversee daily administrative operations of the clinic.
Maintain office supplies, equipment, and inventory.
Support patient check-in and check-out procedures.
Ensure a clean, organized, and welcoming reception area.
Maintain compliance with health and safety standards.
Required Qualifications
High School Diploma or equivalent.
Associate Degree or Certification in:
Medical Office Administration
Health Information Management
Healthcare Administration
Related field (Preferred)
Experience
Minimum 2 years as:
Medical Secretary
Medical Office Administrator
Medical Receptionist
Similar healthcare administrative role
Required Skills
Proficiency with appointment scheduling software.
Experience using Electronic Medical Records (EMR/EHR) or Patient Management Systems.
Strong verbal and written communication skills.
Excellent organizational and time management abilities.
High level of accuracy and attention to detail.
Knowledge of medical documentation and record management.
Ability to maintain confidentiality and handle sensitive patient information.
Strong problem-solving and multitasking skills.
Ability to resolve scheduling conflicts efficiently.
Benefits
Provident Fund (PF)
Day Shift
Full-time employment
Work Schedule
Shift: Day Shift
Work Mode: In-person
Job Location
Coimbatore, Tamil Nadu
How to Apply
Email: info@sriadhava.in
Phone: +91 78451 22082
