Front Office Specialist

Job Description

Job Description – Front Desk Receptionist
Job Title

Front Desk Receptionist

Company

Optus Housing

Employment Type
Full-Time
Work from Office
Job Location

Gurgaon

Experience

2–4 Years

Job Summary

Optus Housing is seeking a professional and customer-focused Front Desk Receptionist to manage front office operations and provide administrative support. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to create a positive first impression while ensuring smooth day-to-day reception activities.

Key Responsibilities
Front Office Management
Welcome and greet visitors in a professional and friendly manner.
Maintain a clean, organized, and presentable reception area.
Serve as the first point of contact for visitors and clients.
Communication Management
Answer and manage incoming telephone calls.
Route calls to the appropriate departments.
Handle general inquiries professionally.
Visitor Management
Maintain visitor logs and records.
Coordinate visitor appointments.
Ensure compliance with office visitor procedures.
Administrative Support
Handle courier and mail services.
Manage office supplies and stationery requirements.
Perform routine administrative and clerical tasks.
Support daily front office operations.
Coordination
Coordinate with HR and Administration teams for office-related activities.
Assist in scheduling meetings and appointments.
Support internal office communication and coordination.
Required Skills
Administrative Skills
Front Office Management
Reception Management
Office Administration
Visitor Management
Meeting Coordination
Courier Management
Office Supplies Management
Documentation
Technical Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
MS Office Suite
Basic Computer Operations
Educational Qualification
Graduate in any discipline.
Experience
2–4 years of experience in:
Front Desk Reception
Office Administration
Receptionist or Administrative roles
Required Soft Skills
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Professional appearance and pleasant personality.
Multitasking ability.
Organizational and time management skills.
Attention to detail.
Ability to work independently.
Positive attitude and professionalism.
Preferred Candidate Profile

The ideal candidate should:

Have prior experience in front office or administrative roles.
Be proficient in MS Office applications.
Possess excellent client-handling skills.
Be courteous, well-groomed, and confident.
Be capable of managing multiple front office responsibilities efficiently.
Benefits
Competitive salary based on experience.
Professional and friendly work environment.
Opportunity to work with a growing real estate company.
Career growth and learning opportunities.
How to Apply

Interested candidates can send their updated resume to:

Email: neharawat@optushousing.com

Contact Number: +91 95996 35803