Surgery Coding Coder & QCA

Job Description

We Are Hiring – Quality Analyst (Healthcare Process)

We are looking for experienced professionals with strong healthcare process and quality auditing knowledge.

Key Responsibility Areas:
Participate in client calls and understand process quality requirements and targets
Identify and implement methods to achieve quality benchmarks in coordination with Operations Manager / Team Manager
Conduct audits and identify errors with high inspection efficiency
Provide face-to-face and email feedback regarding quality issues and error trends
Ensure timely correction of errors by Operations Associates
Coach and guide employees to improve quality and minimize errors
Share inputs with the training team to enhance training curriculum based on common mistakes
Perform test audits/files for new clients and processes during familiarization stage
Generate daily QA reports and maintain quality records
Ensure adherence to Internal & External SLA requirements
Meet and exceed quality metrics including:
Inspection efficiency
Calibration scores
Productivity targets
Knowledge & skill metrics
Maintain strict adherence to company policies and procedures
Required Skills & Experience:
Minimum 1.5 years of relevant professional experience in Quality / Healthcare Process
Strong experience in:
Quality Audits
Coaching & Training
Quality Feedback Sessions
Refresher Training
Good understanding of Healthcare concepts and processes
Strong analytical, problem-solving, and judgment skills
Excellent process and product knowledge
Ability to prepare and maintain quality status reports
How to Apply:

📞 Call / WhatsApp: 63699 14859